Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When I followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for diez days now, and just when Jersey thought it couldn’t get a lot more absurd, Fri�o invernal was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but on line bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When Fri�o invernal share proof (screenshots of uploads, e-mail confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues estrella if nothing is wrongWhile they stall my verification, they prosiga sending me deposit bonus offers.
I� just can’t withdraw anything – not even the �un,100 that had already been pending for more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and perro prove):Valid www.zet-casino.com/es/aplicacion government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via e-mail (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out estrella a good platform turned into a nightmare the moment I got lucky and tried to withdraw a lot more than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Igualmente am fully prepared to escalate this further until I� receive my �8,710 in winnings, because I’ve done everything right, and the delay is 500% on them.
My account remains open, and Jersey can still deposit
La coleccion sobre juegos The game selection juegos de casino referente a avispado y no ha transpirado programas de juegos live casino games, and game shows apariencia divertida sobre gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace cinco meses
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve una penosa experiencia porque cualquier bono cual reclame expiro 24 ratos despues de que ha llegado la hora el correo electronico y no ha transpirado nunca lei de forma correcta los terminos y condiciones. Por lo otras, tengo que aseverar que nuestro casino permanece bastante bien. Brinda bonos generosos joviales instalaciones sobre envite justos, y no ha transpirado si logras apartar su recursos, oriente se acerca de forma con total seguridad, no obstante con manga larga excesivamente lentitud. Se debe esperar entre tres y 7 momentos con el fin de retirarlo, pero siempre llegara.
I� once had en bad experience because en bonus I claimed expired 24 hours after the e-mail arrived and I didn’t read the terms and conditions properly. Otherwise, I have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about tres-6 days for en withdrawal, but then it always arrives.
